the missing part is part 11 in this picture.
I must be blind as I just can't seem to find anything with the #11 next to it.
sorry about that, it is kind of hidden there. It's the little post that the grill burner sits on in the left side tray(i guess that is the name of it?). since it was a new range and i really didn't want to void a warranty, i just called for service since it was under warranty. kinda glad too, because the service guy and myself had to completely remove the range from the island. disconnecting everything, gas, power, blower unit for downdraft. then had to remove 6 screws from the sides that were covered up to get the top off.
repair only took like 5 minutes but all total was about an hour and a half. the repairman(Sears) was not impressed at how the installers(contracted by Sears) installed the unit so he took it upon himself to get it right. the top was not flush with the countertop but that was because they had not set the unit in the cutout correctly. he did and got in flush and level while they could only get it level. very happy that he took the time to get it right for us.
also as a bonus he wanted to make sure the burner unit for the grill was working properly since we had not been able to use it. there must have been a loose screw in the ignitor electrodes cause it would not light properly. he did some tightening and what not and got it working like a champ.