Author Topic: lg dishwasher problem  (Read 1387 times)

Offline stu

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lg dishwasher problem
« on: December 01, 2012, 06:56:25 AM »
I have a 7 month old LG D1454TF dishwasher it was not cheap which has worked fine until now , it keeps showing EI and IE error message which it states there is a hose leakage or water leakage. This is definatley not happening . I wonder if anyone has had the same problems with their LG dishwasher
i had a so called lg engineer ;D he put in new pcb  in  and the IE and EI still comes up he tells me it was my fault owner miss use??

any help???  life not good  :'( :'( :'(

Offline jimbo6679

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Re: lg dishwasher problem
« Reply #1 on: December 01, 2012, 08:58:19 AM »
We would love to hear what kind of "owner abuse" could cause this.   What do those codes actually mean??

Offline domain

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Re: lg dishwasher problem
« Reply #2 on: December 01, 2012, 11:40:48 AM »
1E- Inlet Error.
Normal water level not reached following 10 minutes of water supply turned on.
E1- LEAKAGE ERROR:
Excessive RPM of washing motor during wash cycle due to water leakage. O0 O0

Offline tgoods

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Re: lg dishwasher problem
« Reply #3 on: December 01, 2012, 08:49:12 PM »
This guy is not a technician.  He threw a part at it and then blamed you when he guessed wrong.  Start the dishwasher and open the door after a few minutes.  If there is no water or very little water, you probably have a bad inlet valve or wiring to the valve. Call LG customer service and have them send a different tech. But, before you call, make sure your shutoff valve is completely open.
« Last Edit: December 01, 2012, 08:52:49 PM by tgoods »

Offline stu

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Re: lg dishwasher problem
« Reply #4 on: December 03, 2012, 06:21:28 AM »
This guy is not a technician.  He threw a part at it and then blamed you when he guessed wrong.  Start the dishwasher and open the door after a few minutes.  If there is no water or very little water, you probably have a bad inlet valve or wiring to the valve. Call LG customer service and have them send a different tech. But, before you call, make sure your shutoff valve is completely open.


tryed it still not working  ie still comeing up went back to the shop where i got it tryin to get my money back or a new dishwasher ?>>?? why would the technician say owner miss use ???  sub contractor  not from LG    any one have the same worrys !!

Offline stu

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Re: lg dishwasher problem
« Reply #5 on: December 03, 2012, 02:33:06 PM »
got the so called fault report : RECALL UNIT KEEPS SWITCHING ITSELF ON EI & IE ERROR

ENGINEERS SAY'S :: REPORT SENT TO LG ON MON 19/11 WE HAVE REPLACED PCB ON THIS UNIT THE CUSTOMER IS STOPPING IT MIDCYCLE PRESSING BUTTONS EVEN WHEN ENGINEER WAS THERE HAD TO TELL HIM TO LEAVE THE UNIT FINISH ITS CYCLE THERE IS NOTHING WRONG WITH THE UNIT ONLY CUSTOMER IS NOT USING  IT CORRECTLY WE WOULD NOT TO BACK TO THIS UNIT ON A RECALL


words on the engineers report

mad or what !!!!!! 

any help guys   

Offline theoldstoveguy

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Re: lg dishwasher problem
« Reply #6 on: December 03, 2012, 07:50:15 PM »
If they won't respond with a service call make a video with a clock in front of machine, They at least would see you not messing with it and the codes.

Offline stu

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Re: lg dishwasher problem
« Reply #7 on: December 03, 2012, 08:09:04 PM »
If they won't respond with a service call make a video with a clock in front of machine, They at least would see you not messing with it and the codes.

i have made a video!!  put why the tech  say that !!!  geting the run around   been 5 weeks not working this friday !!!  i was in shock  when i seen the report :'(

Offline domain

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Re: lg dishwasher problem
« Reply #8 on: December 16, 2012, 08:07:11 PM »
If they won't respond with a service call make a video with a clock in front of machine, They at least would see you not messing with it and the codes.

i have made a video!!  put why the tech  say that !!!  geting the run around   been 5 weeks not working this friday !!!  i was in shock  when i seen the report :'(

He is unsure of the REAL problem... Sounds like a PARTS CHANGER to me... :D

 

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