Author Topic: Samsung RFG297AABP/XAA Cooling issues  (Read 1199 times)

Offline masteroflittle

  • VIP Member
  • Member Since: Nov 2012
  • Posts: 2
Samsung RFG297AABP/XAA Cooling issues
« on: November 28, 2012, 01:15:40 PM »
I am hoping to get some much needed help. I have been waiting for Samsung Authorized service for over 2 weeks and can not get a firm commitment on a date and can't wait any longer. I have a 3.5 year old french door fridge that does not cool the freezer and only cools the fridge to 48 degrees. I have run self diagnostics several times and have only showed the following errors 1 time and all in order.
They are all in position F1 (Freezer): Numbers 1, 2, 4, 7. I have performed all the F1 A through G voltage and ohm checks with everything in range. I followed up with voltage checks on all F10, R1 and R10 as well and all fall in the normal ranges.

I would greatly appreciate any assistance.
Thank You
John

Offline AJ

  • Technician
    Administrator
  • Member Since: Jun 2007
  • Posts: 9431
  • Country: us
    • ApplianceJunk.com - Appliance Repair
Re: Samsung RFG297AABP/XAA Cooling issues
« Reply #1 on: November 30, 2012, 01:28:21 PM »
How old is it?
Have you check the condenser coils to make sure they are clean?
Is the condenser fan motor running? Is the freezer fan running?
Hope you find our site helpful.

Offline masteroflittle

  • VIP Member
  • Member Since: Nov 2012
  • Posts: 2
Re: Samsung RFG297AABP/XAA Cooling issues
« Reply #2 on: November 30, 2012, 01:37:31 PM »
Thanks for the reply AJ

Yes to all 3 of your questions. I just checked the resistance and voltages on the rest of the sensors and found the upper ice room sensor a little out of range. Could this possibly be causing both the freezer and the fridge to act in the manner I am experiencing?
I have read about numerous unresolved issues with these Samsung twin cooling french door refrigerators and it concerns me.
Thanks

 

Samsung RSG257AARS - Cooling Issues

Started by Blaiser

Replies: 3
Views: 911
Last post August 24, 2014, 09:22:36 AM
by keithvibe
Samsung refrigerator not cooling.

Started by Dennis Klermund

Replies: 6
Views: 8230
Last post September 01, 2011, 11:07:43 PM
by krazytech
Samsung refrigerator not cooling.

Started by Stretch

Replies: 1
Views: 2204
Last post September 02, 2011, 07:23:39 AM
by Stretch
Samsung Refrigerator - Not Cooling - Frig nor Freezer

Started by DCI

Replies: 1
Views: 2748
Last post February 17, 2012, 09:25:50 PM
by AJ
Samsung Refrig not cooling icing up model RB215LASH

Started by viking351

Replies: 3
Views: 1636
Last post July 12, 2012, 08:40:52 PM
by AJ
Samsung SXS RS2556ww ice maker issues

Started by Mr. Fix-It

Replies: 2
Views: 1168
Last post August 22, 2012, 12:41:24 PM
by Mr. Fix-It