I am hoping to get some much needed help. I have been waiting for Samsung Authorized service for over 2 weeks and can not get a firm commitment on a date and can't wait any longer. I have a 3.5 year old french door fridge that does not cool the freezer and only cools the fridge to 48 degrees. I have run self diagnostics several times and have only showed the following errors 1 time and all in order.
They are all in position F1 (Freezer): Numbers 1, 2, 4, 7. I have performed all the F1 A through G voltage and ohm checks with everything in range. I followed up with voltage checks on all F10, R1 and R10 as well and all fall in the normal ranges.
I would greatly appreciate any assistance.