Kudos and many thanks to John for helping me sort this out. Unknown to me (or him!) there may be times when the photos in a manual do not appear if you are on a mac and using Preview!
Download Adobe Reader for Mac and everything is where it should be. John was back to me early this morning (and my email to him was late last night!) and within a half hour, I had a useable manual and I will soon be attacking the DOA pump in my washer. Many thanks - if anyone has any doubts about this site - Don't! I highly recommend the forum.