So, I put a load of clothes washing, and when it got to the high speed spin cycle, it suddenly, like someone threw a switch, started vibrating violently. It does this for a couple seconds... maybe 15, then stops. The washer doesn't try to reposition the clothes, it just continues in its cycle. I've tried 3 loads of clothes, and it does it every time. I tried shaking it, but it doesn't seem to be unstable. I read somewhere to push on the top, front of the drum, and see how much it moves... rotate 1/3 and try again... no difference. I can hear the balancing balls moving around, but I don't know what they should sound like. What should I do to troubleshoot?