Maytag Neptune Front-load Washer Smoking (MAH8700AWW)

[jrossano]

Hello,

I have a Maytag Neptune Front-load Washer (MAH8700AWW) I purchased in 2005. Last night I ran a load and when it got to the spin cycle (8 min left) there was a loud rapid banging noise. I stopped it and when I opened the door some smoke came out and it smelt like burnt rubber. I took the top and rear panels off but don't see an obvious issue. I can disassemble it further and provide pictures if that would help diagnose.

Do any of you all know what the issue might be? I'm not finding a lot of info online about this problem.

Thanks a lot!

-Joe

[AJ]

Here is the service manual for your model washer.
http://appliancejunk.com/forums/index.php?action=downloads;sa=view;down=370


Here is the parts list for your model w/photos.
http://www.repairclinic.com/Maytag-Washing-Machine-Model-MAH8700AWW-ID-656857-Parts


Can you open the door and spin the basket by hand?
Does the basket turn freely?


Maybe something got caught between the basket and outer tub.

[bigbuck]

If inner basket has alot of play up & down, bearings & tub support will need replaced.

Sent from my MB865 using Tapatalk 2

[jrossano]

Hi AJ,

Yes, I can spin the basket by hand and it turns freely in both directions.  Does that give you any clues?

Thanks,
Joe

[AJ]

If inner basket has alot of play up & down, bearings & tub support will need replaced.

Sent from my MB865 using Tapatalk 2

Does it have a lot of play up and down as bigbuck asked?

[jrossano]

No, I don't think so.  If I put my hand inside the basket and push up and down on the inside there is very little movement.  Is that the way I should test the play in the basket?

[PerrysRepair]

Did you look at the belt and driven pully?

[tgoods]

It sounds like a broken spider.  Rotate the drum so each leg of the spider is pointing straight down.  Push on the top of the drum.  When the broken leg is pointing down you will have play in the drum.


34001407