A customer has a Samsung french door bottom freezer model number RF217ACPN and it has water in and under the crispers.
I thought it must be a clogged drain in the upper evaporator, but it is not. no signs of clogging at all.
Its a fair amount of water. She said when its cleaned up it reforms after a few weeks. My only guess would be that even though the drain isn't clogged, the defrosted water is somehow leaking and getting into the crispers and below them.
Anyone seen this or have any ideas?