Author Topic: Samsung RFG297AARS/XAA Ice Maker problem  (Read 3637 times)

Offline CMAC

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  • Member Since: Sep 2012
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Samsung RFG297AARS/XAA Ice Maker problem
« on: September 01, 2012, 07:24:17 AM »
Having problems with icemaker.  I replaced the icemaker itself and still have the same problem.    If I press the reset button for 10 seconds, it will drop the batch of ice but it will not do it again without another reset.  It will also a make chime shortly after the the ice drops when I do the reset.

I'm thinking the problem is not with the icemaker itself, but with the control board or something else.  Not sure where/how to begin troubleshooting ?

Does anyone have a repair manual for this model ?

Thanks

Offline wildimaginations

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Re: Samsung RFG297AARS/XAA Ice Maker problem
« Reply #1 on: September 01, 2012, 09:14:15 PM »
You will probably have to replace the board.


Hope this helps.
Appliance Service Technician
Authorized servicer on LG appliances.
About 45 mins east of San Francisco

Offline CMAC

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  • Member Since: Sep 2012
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Re: Samsung RFG297AARS/XAA Ice Maker problem
« Reply #2 on: September 01, 2012, 09:33:49 PM »
Thanks for posting that.  I see that  it refers to an error code.  Do you know the button combination to run diagnostics to generate error code ?  I wouldn't mind trying to run tests with meter, but I will need service manual to even figure out how to get at the circuit board.  Even if the board needs to be replaced the manual would be helpful.  Would you mind posting or PMing the whole service manual?

Thanks again for the reply.

Offline wildimaginations

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  • Member Since: Jul 2011
  • Posts: 618
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Re: Samsung RFG297AARS/XAA Ice Maker problem
« Reply #3 on: September 02, 2012, 08:06:05 AM »
Sorry but the tech manual is too large to send.  Can't send through PM as well. 
Appliance Service Technician
Authorized servicer on LG appliances.
About 45 mins east of San Francisco

Offline AJ

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    • ApplianceJunk.com - Appliance Repair
Re: Samsung RFG297AARS/XAA Ice Maker problem
« Reply #4 on: September 02, 2012, 09:09:00 AM »

I try and make the service manuals on our site easy to find. :)
By using the basic search box in the top right hand corner of our site I was able to search the "Entire forum" for "service manual RFG297" and find it.

Service Manual
http://appliancejunk.com/forums/index.php?action=store;sa=view;id=156
Hope you find our site helpful.

 

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