Author Topic: washer struggles to spin...  (Read 2907 times)

Offline m3chris

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washer struggles to spin...
« on: August 23, 2012, 01:34:32 AM »
WM2501HVA

With no load works perfect. Drums spins quiet and freely.

With one king size bed sheet. It struggles to spin. Sometimes will not spin, you just hear a noise like it should be turning. When it does turn you can hear a rubbing/grumble/clicking type sound. LE would be on the screen by the end if I would let it go through all the time on the cycle. Two-three years old.

Tried unplug to reset when I seen the LE code. The problem is still there and sounds like something is failing.

See video and hear audio on youtube.


Offline tgoods

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Re: washer struggles to spin...
« Reply #1 on: August 23, 2012, 09:35:31 AM »
Can't say I've heard that noise before but I'm thinking maybe a loose rotor?

Offline scrapiron

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Re: washer struggles to spin...
« Reply #2 on: August 23, 2012, 10:24:21 AM »
Sounds like the splines are stripped in the rotor. Last I heard, the center hub of the rotor was not available separately. You had to replace the entire rotor.

Offline m3chris

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Re: washer struggles to spin...
« Reply #3 on: August 23, 2012, 11:23:18 AM »
Are any of you lg authorized? Wondering your opinion from what you heard the likelihood that might fall under the 10 year Stator/Rotor warranty? Thanks for your time!

Offline m3chris

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Re: washer struggles to spin...
« Reply #4 on: August 23, 2012, 03:28:54 PM »
Back is off here... Starts to spin then locks up. Any new thoughts now?



Offline LowSL2

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Re: washer struggles to spin...
« Reply #5 on: August 23, 2012, 05:45:46 PM »
Looks & sounds like a bad rotor position sensor. It's covered under the ten year warranty if you have an LG authorized service company do the repair. Might be cheaper to buy the part and repair yourself.

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Offline RegUS_PatOff

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Re: washer struggles to spin...
« Reply #6 on: August 24, 2012, 01:53:40 PM »
Back is off here... Starts to spin then locks up. Any new thoughts now?
What's that noise after the Motor stops ?
After leaving this Earth, "Do you want the smoking or non-smoking section?"

Offline m3chris

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Re: washer struggles to spin...
« Reply #7 on: August 24, 2012, 02:30:41 PM »
Motor trying to spin I would guess... If you let it go then the LE error comes up.

Offline clman

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Re: washer struggles to spin...
« Reply #8 on: August 26, 2012, 05:00:37 AM »
To be clear on what LowSL2 said. The stator and rotor are warrantied for 7 years (USA). The hall sensor ( rotor position sensor ) is only covered for 1 year. But the a sensor comes with the stator. The manual has the way to test the stator windings. If it's in warranty just call LG for service. There shouldn't be that much difference in the cost of labor only versus buying the parts. Plus you won;t have to worry about dealing with it. 99.9999999999999999% of the time an LE code is a bad stator or sensor.

Offline wildimaginations

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Re: washer struggles to spin...
« Reply #9 on: August 29, 2012, 10:15:56 AM »
The hall sensor is now covered the under the motor warranty.  If it's part of the motor, it's covered.  You have a bad hall sensor.  You can tell by the high pitch noise it gives when it's trying to spin.

Hope this helps
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Offline m3chris

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Re: washer struggles to spin...
« Reply #10 on: August 29, 2012, 11:29:25 AM »
Thanks. Tech ordered all new parts to the motor to be safe.

Offline m3chris

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Re: washer struggles to spin...
« Reply #11 on: September 07, 2012, 07:40:05 PM »
Update... New rotor stator and hall sensor. Same problem. Try's to spin, struggles, then the noises from above videos then LE error.

Online niobrara

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Re: washer struggles to spin...
« Reply #12 on: September 07, 2012, 11:37:34 PM »
Control board

Offline wildimaginations

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Re: washer struggles to spin...
« Reply #13 on: September 08, 2012, 09:45:57 AM »
The first video sounds like a bearing.  The 2nd video sounds like the hall sensor trying to get the thing to roll.  Check the play on the tub.  It's possible that the bearing has failed and the magnet is rubbing on the stator as it's turning.  Open the door and place your hand on the upper part of the tub and try to rock it up and down.  You will probably hear a clunking noise.  That's a sign that the bearing has failed.
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Offline john63

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Re: washer struggles to spin...
« Reply #14 on: September 08, 2012, 08:42:10 PM »
Is the washer on a *wood* floor?

What is the SERIAL NUMBER?

STATORS virtually *never* fail ( I've never seen had a single STATOR failure---ever).

HALL EFFECT SENSORS can fail if manufactured *before* May 2008 (Serial Number helps)

Stripped ROTORS **can** occur but usually on other models (WM0642 for example)

If the build date indicates that the washer was made *after* early 2008---the most likely cause of failure (especially if the washer is on a *wood* floor) would be a damaged wire(s) on the HARNESS which runs/routes to the HALL EFFECT SENSOR from a plug located at the base of the washer---directly underneath the MOTOR ASSY (slightly to the left).

Unplug washer.

Disconnect the WIRE HARNESS from the HALL EFFECT SENSOR.

Have an assistant/helper hold the WIRE HARNESS while testing continuity of each single wire using a test meter.

Tell your helper to slowly move/flex/bend the WIRE HARNESS to check for cracked wires (internally).

If the WIRE HARNESS shows intermittent continuity when moved/flexed---it should be replaced...

WIRE HARNESS:  6877ER1016F



 

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