An update on what I found and didn't find....On the kenmore HE front load, built by whirlpool, I went back with a tech sheet and tried to start a cycle and got the F-29 code after the door locked the first time. I remembered from a training class that the duet locks then unlocks then locks again before it starts a cycle...some kind of test it does at start up. Having the tech sheet I checked wires leading to door latch with meter....checked door switch and latch lock and unlock coils and everything checked OK. I installed a new CCU and bingo it ran as it should.
On the Maytag Epic washer I put it in diagnostic mode and everything checked out OK...I took JW's advice and checked pump but it was clear, checked drain hose and it was clear, asked if she was using HE detergent and she said she wasn't. I advised her to get some...time will tell.