mah4000aww

[MarkD2483]

there is power to the my mah4000aww but when i press the start button all i hear is a clicking ,the on button clickers son times as well, when i turn the dial to rinse the pump works but i have to hold the button ,any ideas

[Bailey]

If the motor or motor control board are bad Neptunes won't stay on when the start button is released. Take the front off. The motor board
is down on the left side. Pull it out and look for a clear glass fuse towards the front. Check it with an ohmmeter.
If it is open you will need to install a motor conversion kit part number 12002039

[MarkD2483]

Ill have a look at that thanx ,i have since then found that my Q6 has burnt on the side but the R11 looks ok but who knows .

[JWWebster]

Q6 R-11 repair and wax motor 101:
 https://sites.google.com/site/sublimeappliancerepair/washer-will-not-spin/basic-washer-problems/help-my-washer-is-flooding-the-house/maytag-washer-notes/wax-motor-101

[MarkD2483]

i pulled out the board in the front and dont have a meter at home right now . it looks ok still with the wire entacked. i have to check it properly. my next question is the machine is 13yrs old and with the wax motor gone for sure and the burnt marks on the Q6 is it worth taking a chance thats all thats wrong

[AJ]

Here is the service manual for your washer.
http://appliancejunk.com/forums/index.php?action=downloads;sa=view;down=1

As for if it's worth it, click on the parts photos in the service manual link to get current prices.
If you can fix it yourself for less then half the price of a new washer I would go for it.

Just make sure your tub bearings are not going bad. Open the washer door and give the basket a spin by hand. If it's quiet when spinning it by hand and sounds ok in the spin cycle yet the bearings should be fine.

If they are noisy then I would not stick any money into it.

[tgoods]

Do you have a picture of that Q6 triac? I've only seen one visibly damaged Q6 and that was with the common burnt R11 resistor.  Your symptoms don't match a Q6 problem.  The Q6 is a switch that sends power to the wax motor and only affects the spin.  Try a motor control test.  Remove the front panel.  Set the timer to time delay and press the start button. Verify that the Delay light is on. Check for 120VAC at the motor control, black and white wires.  No voltage is a bad main control or the wiring.  Unplug the washer.  Unplug the JP4 plug from the motor control.  Plug in the washer and press the start button.  The washer should go into a self-test and spin at 50 rpm.  If it doesn't spin, you have a bad motor control. 

[MarkD2483]

Ok, well the Q6 had a corner burnt out and there was a black flash on the board ,so im getting a new board today and will replace the wax motor. this is anyway a good idea from what ive found out about my maytag.

then ill move to checking the motor control as suggested . its sounds to me that there is something else wrong too

keep the ideas coming ,thanx guys

[MarkD2483]

OK,well just replace r11- Q6 board and put new wax motor in put it all back together and have done 2 loads with no problems .

thank you all for this as i was only one day without a machine and must have saved a small fortune by fixing this myself

now i know where to come when the next bump happens ,thank you ,thank you

[AJ]

Thanks for the update 




Maytag Neptune Washer Wax Motor Part # 22002119




Maytag Neptune Washer Control Board Part # 22002989