Author Topic: Help this gal solve the mystery of the ice on her chute please!  (Read 1298 times)

Offline hschild

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I have a GE WR62X58 side by side refrigerator freezer that had two issues.  It started giving me only crushed ice and started icing up only in the section directly under the ice maker.  I've had two service calls and my son and I trouble shot the first one (thanks to this board which is pretty good for a gal!) and figured out that it was the rear solenoid.  $180 later they replaced that but two service men have said there is nothing wrong with anything else and while I now have whole ice cubes they still are freezing together and there is ice on the ice chute with drip lines of frozen water and ice on the food on two of the center shelves.  They said the flap was closing but further checking on this forum and I see that there might be a possibility that the chute closes but the flap might curl just enough to let in air?  I only have 30 days to get them to come back and I am going on vacation and this is driving me crazy and I am spending hours online trying to self diagnose after already spending all this money. The computer said everything else checked out.  Any help would be appreciated.  Is it possible that the front solenoid is still bad even though the chute appears to close?  Does the flap need replacing?  Can you replace it?  Everything else has been checked, doors seal well, could it be that terminator on the defrost motor I read about?  HELP please!  :)

Offline AJ

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #1 on: June 08, 2012, 07:12:24 PM »
What is the model number?

You posted part # WR62X58
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Offline bigbuck

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #2 on: June 08, 2012, 07:12:28 PM »
I would change the flap, may have curve in it somewhere causing air to come in.

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Offline hschild

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #3 on: June 08, 2012, 07:18:35 PM »
OOPS!  I got my numbers mixed up!  That was when I was thinking I could replace the solenoid myself!  (Which I really considered)

Model number is GSH25JFTABB

Thank you for even reading it!! :)

Offline AJ

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #4 on: June 08, 2012, 07:22:45 PM »
What bigbuck said sounds about right and for the price it would not hurt to try a new flapper.


Your model uses Ice Door Flapper Assembly Part # WR17X11653
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Offline JWWebster

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #5 on: June 08, 2012, 07:25:04 PM »
If yer water valve has a drippy drop like a leaky faucet them cubes will stick together OR if the ice bin is too full. My 2 centavos.
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Offline Major

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #6 on: June 08, 2012, 07:36:09 PM »
Hi:
Are you sure about the model number of this refrigerator.I tried looking it up on the MABE E-training site and it can not find it. Look at the tag inside the fresh food side of the fridge to confirm please.
The solenoid that changes the dispensor from cube to crush is located behind the Ice dispensor bucket. It is known to freeze up and stick.
GE came out with a solution for this which is basicly wrapping the coil with insulation and foil tape to prevent moisture from getting at the coil.
You need to make sure everything is clean and dry before doing this.
If I had a model number I might be able to get you more info on this.
Hubert

Offline AJ

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #7 on: June 08, 2012, 07:50:23 PM »
Quote
Are you sure about the model number of this refrigerator.I tried looking it up on the MABE E-training site and it can not find it. Look at the tag inside the fresh food side of the fridge to confirm please.


OOPS!  I got my numbers mixed up!  That was when I was thinking I could replace the solenoid myself!  (Which I really considered)

Model number is GSH25JFTABB

Thank you for even reading it!! :)


I have no problem finding the model number.
Click the model here and see: GSH25JFTABB
Hope you find our site helpful.

Offline hschild

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #8 on: June 08, 2012, 08:42:45 PM »
So should I replace the solenoid and the flap and simply start over with everything fresh or look at the solenoid first before ordering?  As I read posts it almost sounds like it is a good idea to start new.  And if I did, then would you recommend wrapping in insulation (what kind is this) and then the foil tape?  Where would I get this, like Home Depot?

I really appreciate the feed back.  The repair people had never even heard about the ice maker jamming and pushing the door open when dispensing ice.  I read about this on a forum and found about problems with the ice auger.  I am a DIY kind of gal (although I really respect professionals!) but if I CAN figure something out, I do like to try!  What's frustrating is when I actually try to get help and it doesn't work.

You guys are great!!!   :)

Offline niobrara

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #9 on: June 08, 2012, 10:42:00 PM »
the solenoid and the flap  and yes on tape.

Offline hschild

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Re: Help this gal solve the mystery of the ice on her chute please!
« Reply #10 on: June 09, 2012, 12:18:59 AM »
Thanks so much!  I'm handling this one on my own and not calling them back!  I'll have to wait till I get back from vacation but I am actually looking forward to fixing it.  I get a lot of satisfaction out of seeing things fixed and knowing that I did it myself.  I appreciate the help!

 

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