Author Topic: Samsung DMR78 Dishwasher - 5E error  (Read 6833 times)

Offline AJ

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Samsung DMR78 Dishwasher - 5E error
« on: May 22, 2012, 01:44:29 PM »
I received a email today that included information about a Samsung dishwasher that I wanted to share in our forum.
So with permission from the person that sent it to me I have copied and pasted it below.

Quote
Samsung DMR78.  It threw a 5E error three months after we bought it (it's 9 months old now).  Not covered by warranty as the technician found white plastic pieces in the pump.  No idea where the plastic pieces came from.  $175. 

Yesterday, at the 9 month mark, it threw the 5E code again.  Downloaded the manual (thanks!) and ran test T5 (fill/drain) and immediately (repeatedly) got the 5E error.  Took the washer out from under the counter-top and found that the drain hose had a bad kink (from the repair guy that charged us $175).  Took the slack out of the drain hose so it wouldn't kink again and now the unit works fine.

There are plenty of folks on the internet with the same problem.  But I expect you already knew that.  :)

Have a great week -- and thanks again!


Samsung Dishwasher DMR57, DMR77 DMR78 Service Manual



Offline bigbuck

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Re: Samsung DMR78 Dishwasher - 5E error
« Reply #1 on: May 22, 2012, 02:13:02 PM »
Thank you

Sent from my MB865 using Tapatalk 2

Offline 5E error guy

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Re: Samsung DMR78 Dishwasher - 5E error
« Reply #2 on: September 21, 2014, 02:53:41 PM »
hi my dmr78ahs dishwasher worked great for 3 years until this month. it now shoots a 5E error code at the end of the draining cycle. there is no visible water left in the tub when it shuts off with the error code. I pulled the unit and checked for kinks in the hose - found none. when I reinstalled under the counter, I pulled the slack out from behind the unit so the drain hose can't kink - still get 5E code at end of draining before the cycle is complete, but after the visible amount of water is drained?

has anyone else experienced this, or had a different solution to the 5e error code - besides a kinked drain hose?
thanks for any help!

Offline domain

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Re: Samsung DMR78 Dishwasher - 5E error
« Reply #3 on: September 21, 2014, 05:05:47 PM »
Float could be sticking saying water is still in tub even though it is not

Offline 5E error guy

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Re: Samsung DMR78 Dishwasher - 5E error
« Reply #4 on: September 21, 2014, 05:53:46 PM »
hmm ok, that might be an issue. Any fixes on unsticking the float? I took it apart and made sure it was clean - which it was, no build up of any kind in the container or on the float. would a spray like wd-40 on the hinge help? or other underwater type lube?

Offline domain

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Re: Samsung DMR78 Dishwasher - 5E error
« Reply #5 on: September 21, 2014, 06:04:04 PM »
just being clean. you dont want to spray anything that will be toxic to you as that passage IS the water your dw uses

Offline 5E error guy

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Re: Samsung DMR78 Dishwasher - 5E error
« Reply #6 on: September 21, 2014, 06:10:59 PM »
it's already clean, so that's not the issue. any other ideas?

 

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