« Last post by jpiercey on June 28, 2015, 07:14:57 AM »
I'm at a loss here. I haven't had to repair a dryer before but I was able to get it apart and check a few different things. The thermal fuse is good, the door switch is good and the starter is good.. But when I press the start button I get nothing. There is a light on in the dryer but when the door is closed there is no movement/sounds at all when I press the start button. I the timer switch was a little more confusing to test and couldn't figure that out.
I was testing the parts I was able to and I have a question. The end of cycle signal switch doesn't show continuity... is this normal or would that cause the dryer to not work?
Anything else I could test on the dryer that could be holding me back?
« Last post by schleven on June 28, 2015, 07:11:15 AM »
I don't do sealed systems. The customer is going to call Whirlpool.
If you can find the bulletin, that would be great!
Replace the main board. The power relay switch has failed.
« Last post by sarjushah on June 28, 2015, 06:45:41 AM »
when you cycle the ice maker, does water fill up all cubes?
« Last post by whpchris on June 28, 2015, 03:39:31 AM »
There is a service pointer on this on for all their dual-evap bottom mounts on ServiceMatters. I have run into this many, many many times. I believe the extension of the warranty of 1 or 2yrs is still in effect, would have to double check. The last time I had to work on one was in December 2014, it might have changed since.
Typically it slowly and surely stops cooling. The first thing the customer usually notices is the ice production is very slow, followed (sometimes weeks later) by cooling problems in either the FF or freezer, or both. It tends to start alternate cooling between the freezer and FF, lowered refrigerant causes this. Not enough refrigerant for both sections so Whirlpool has explained to me. After, well, it runs out entirely and it's warm.
Whirlpool recommends replacing FF evap, drier and compressor. I know it's strange seeing as the freezer evap is where you'll find the most trouble, replace the FF one. What I have found in probably all 40 or so cases is the freezer evap has a block of ice on the top half/third of it, exactly like your picture. You will also find reduced temperatures in the freezer (a lot), FF (a little), and ceiling ice box (some to a lot). Diagnostics will usually bring up E5 slow ice production error.
Whirlpool replaced these units entirely for a while before falling back onto the FF evap/drier/compressor job. If you intend to push it through the warranty I can probably locate the service pointer for you.
« Last post by whpchris on June 28, 2015, 03:10:28 AM »
Howdy, I'm Chris. I fixed appliances as a field technician for one of Whirlpool's most successful contractors for a few years. The hours were long, the customers were ridiculous and the appliances are getting cheaper. I specialized in Whirlpool's brands but did some other brands on the side. 90% of work was warranty. Before appliances I did TV repair for 7 years, quit around the time they started replacing LCD with LED and 4k screens. Thankfully I never did the grueling sales work at A&E, although it has been offered and turned down more than once. I did 9 to 12hr days with an average of 13calls/120miles driving. I will not go into detail who I worked for or how we did things in public. (Private is OK, just ask)
Certified through Whirlpool to work on any product they sell, certified universal with EPA (through esco), certified through PSA. (Still Graduate, didn't go for Master) I knew my regional service manager of Whirlpool on a first-name basis, still not sure how or why but he knew me too. I also took a 1,500 hour class on Appliance Repair.
Simply put, I'm looking to chat with other technicians, maybe learn something here or there.
« Last post by jason1979g on June 27, 2015, 10:00:29 PM »
looking for the repair manuel or wire diagram. cant seem to find it on the google drive.
It will say Whirlpool parts on it check site Dab sent.
« Last post by StillTrying on June 27, 2015, 09:12:17 PM »
do you get your parts on the Internet or locally
how do I know it is "genuine" ?
Just smooth and even should do. Let me know how you make out.