Recent Posts

Pages: 1 2 3 [4] 5 6 ... 10
31
Refrigerator & Freezer Repair / Re: A/C leak freeze
« Last post by tgoods on August 30, 2014, 11:55:36 PM »
They should take down that page if they're not going to offer it anymore.  I did get a free sample, but that was close to a year ago, took about 3 weeks to get it. Part number 00279 is for the .5 oz. syringe that includes the injector hose.
32
I'm working on a small project with my friend and we have plenty of questions about the industry. If any knowledgeable vets could help us out, we'd be forever grateful.  ;D


Wall of Questions:
Could you please walk me through in detail the standard appliance repair service process from the first point of contact to the last?

From what I understand, the client calls in, voices their problem. The repairman then comes to check out the issue at a fee. This fee is usually waived after the repair. A quote is given, then the customer decides whether or not he wants to go with that repairman.

How often does a client pay for the service call without going with the same repairman for the repair?

Are customers given a quote on the same day as the service call?

How is the bill usually itemized? (labor, parts, etc)

What is the average amount of time between the quote and actual repair date?

Do customers usually have the option to order their own parts?

Are most licensed technicians independent business owners or are they contracted by stores/properties/etc?

 :thanks:


1)  Customer pays a service call for an appliance diagnosis.  Diagnosis is free if given over the phone and details are familiar with common problems I see in the field.  The service call is not waived. 

2) An estimate given will include parts (if any), labor and the service call charge total.  I will charge 1/2 the service call rate for each additional appliance on the same visit.

3)  If the part is available locally or on my truck stock, the job is usually done the same day.  If the part has to be ordered, usually no more than a week to reschedule a date.

4)  The customer has the option to buy their own part but we will not be involved installing the part.  We will collect the service call charge and leave.

5)  I am an independent owner. 
33
Refrigerator & Freezer Repair / Re: A/C leak freeze
« Last post by LowSL2 on August 30, 2014, 08:04:20 PM »
I went to their website to register for a free sample. All I got was an email informing me I could purchase it from 1st source.
Same here. They told me I can purchase it at Marcone. That whole free sample thing is a little misleading...
34
Refrigerator & Freezer Repair / Water supply line
« Last post by jomamma1 on August 30, 2014, 06:57:39 PM »
I have an LG model LFX25960ST refrigerator with bottom freezer and in-door ice maker. My problem is that the 5/16 inch tubing running from the water solenoid, up the back of refer, and inside (to i'm assuming the filter) the refer. This tubing has been developing leaks since right after the warranty expired. I have spliced in many repairs pieces to the point of now I need to replace the tubing. I need to know how to replace this tubing.
Joe in Modesto
35
Refrigerator & Freezer Repair / Re: A/C leak freeze
« Last post by Bailey on August 30, 2014, 06:40:47 PM »
I went to their website to register for a free sample. All I got was an email informing me I could purchase it from 1st source.
36
Sorry AJ, I used the serial # the model # is WM3431HW 01 Needs a main control module, 6871ER1097B , will try this affiliate
 parts place. You have the service manual in your google drive.
37
An assisted living housing has these things in their appartments that I go in to. Not the greatest, They use a very small heater which is why it takes a long time to dry. Also the vent tube that connects to the top of the tub and is supposed to wash away the lint down the drain clogs a lot because I can't get people to stop using so much soap and fabric softner. Excess lint in the tub after a load is complete is a tell tail sign the vent tube is clogged.
38
Range, Oven & Cooktop Repair / Re: Oven door will not unlock on Amana gas range
« Last post by baspinall on August 30, 2014, 10:49:05 AM »
Got it! Pretty sure I have a defective/broken latch assembly but I can live with that for now. My oven works again. A big thank you to everyone here  O0

Brian
39
You can with a 1/4" wrench. One on each corner. Also have to remove screws in sealed burners
40
Range, Oven & Cooktop Repair / Re: Oven door will not unlock on Amana gas range
« Last post by baspinall on August 30, 2014, 09:48:27 AM »
I can hook the latch but ti wont budge either direction. Wish I could just get to the dang screws to take the top off!
Pages: 1 2 3 [4] 5 6 ... 10