Archive for the 'Washer' Category

This service call was for a Maytag  MAVT734EWW washer that would not drain the water out.

I found that the water pump was locked up and replaced it with part # 35-6780

Leaking
• Make sure supply hose connections are not leaking. Check for rubber gasket damage due to over-tightening.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
• Avoid overloading which can push the door partially open.
• Check internal hose connections
• Check tub cover. Remove, reposition and reinstall the tub cover seal. Seal seam 
must be at the top of the tub cover.

No Tumble
• Washer does not tumble for the first 30 seconds after the door has been opened for safety purposes.
• Fabric cycles such as DELICATES and HAND WASH only tumble for a few seconds every 30 seconds.
• Check for loose connections at machine control board, motor control board and motor.
• Perform Motor and Motor Control Test.
• Washer does not tumble during some drains and rinse fills.

No Water Fill
• Check to make sure water supply turned on fully.
• Normal water level is only 2.5 to 5 inches inside the spinner.
• Check for kinks in inlet hoses.
• Check for clogged inlet screens.
• Visually check hot and cold separately at dispenser for proper flows.
• Go to No Fill Test

Noisy
• Clothes washer should be leveled properly as outlined in installation instructions.
• Weak floors can cause vibration and walking.
• Check for loose lower front weight.
• Be sure rubber feet are installed on leveling legs.
• Check that the leveling leg lock nuts are tightened.
• If complaint is a high-pitched noise during fill then disconnect supply hoses and 
clean screens.
• Check for proper spring placement of outer tub support springs.
• Check strut operation.

Tub is completely full of suds
• Run the clothes washer through another complete cycle using cold water and no more detergent.
• Reduce detergent amount for that specific load size and soil level. Towel loads have a minimal amount of soil present and typically create more suds.
• Use high efficiency or low sudsing detergent specially formulated for front load washers.
• Check for restricted drain system.
• Check for loose wire connections at control board and pump.
• Check to see if belt fell off motor and pulley.
• Perform Motor and Motor Control Test. 
Wet Clothes
• Very small clothes loads can cause unbalances – add additional towels.
• Excessive suds may have been present. Check for diagnostic code 16.
• Check unbalance harness connections at all switches and at main harness 
connection on top of outer tub assembly.
• Inertial unbalance switch tripped too soon, resulting in lower spin speeds. Run 
Quick Spin Test to check unbalance switches and control board.
• Check for restricted drain system.
• Perform Motor and Motor Control Test. 
Will Not Lock
• Door not all the way closed.
• Check electrical connections at lock assembly and machine control board. Go to 
Door Lock Test.

Will Not Unlock
• Unplug and re-plug in power cord and wait 2 minutes to see if machine unlocks.
• Check for door locked switch circuit to be closed at machine control. (See board 
input/ output chart)
• Check to make sure belt has not fallen off.
• Check for loose electrical connections at door lock and at machine control board.
• Perform Motor and Motor Control Test. 
Will Not Start
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Push the START/PAUSE button to start the clothes washer.
• Close door and push the START/PAUSE button to start the clothes washer. 
START/ PAUSE LED should change from flashing to on continuously.
• Check to see if the washer in a pause or soak period in the cycle. Wait briefly and 
it may start.
• Check for restricted drain system.

Will Not Drain
• Check for restricted drain system.
• Check low and high water levels. Go to No Fill test
• Check for 120 VAC at the pump when a spin cycle is selected.

Wrong Water Temperature
• Too Hot/Too Cold; since this product uses a low amount of water, the board regulates the incoming flow to temper the actual temperature of the water in the tub. This may appear to be significantly warmer/cooler than expected.
• Are both faucets on fully?
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets and inlet connections. Flush 
water line before filling washer.
• Check the water heater. It should be set to deliver a minimum 120°F (49°C) hot 
water at the tap. Also check water heater capacity and recovery rate.
• If the water heater is located a long distance from washer, water line may need to 
be purged prior to starting wash cycle.
• Disconnect inlet hoses and clean screens.
• This washer can sense if the fill hoses have been reversed between hot and cold. If 
the fill hoses on the washer were previously installed incorrectly and then corrected, the washer will need to be run through a Hot / Cold cycle. If not resolved, check for proper resistance on the water valve thermistor. (See board input/ output chart)