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Whirlpool Oven Panel E6 F2 Error Code

Whirlpool Oven Panel E6 F2 Error Code

Control Board Front View

Control Board Front View

Control Board Back View

Control Board Back View


We are seeing some of these Whirlpool boards come into the shop. The common symptom is a display that intermittently goes blank, sometimes accompanied by an error code E6-F2. This applies to a variety of model numbers such as the GBD277, GBD307, KBRP36, RBD245, RBD275, RBD276, RBD305, RBD306, RBD277, series with typical control board part numbers 8302967, 4451856, 4451991, 4452890, 4452898, 4453664, 4453664 . These boards seem to be currently unavailable from the factory and little or no distributor stock.

No worries, we can repair this for you at FixYourBoard. Just go to our website, find the shipping form and send it in with the board. We will turn it in a fews days at our shop.

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Categories : Oven
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We get calls from owners of expensive ovens in search of a transformer equivalent to replace a failed, no-longer-available low voltage oven transformer. These transformers sometimes fail due to a power surge, a lightning storm induced transient, self clean cycle or an over temperature condition.

Example Low Voltage Oven TransformerThe problem is that there are typically multiple output voltage windings on these devices which makes it difficult to cross to an off-the-shelf part. Nobody wants to scrap out an entire oven just because the low voltage transformer has failed and supply of a new replacement has been discontinued by the manufacturer.

In response to this need, we have developed a method to test and, when possible, repair these devices. In most cases we have found that the transformer can be reliably and safely repaired.

If your oven transformer has failed consider sending it to us at FixYourBoard for repair. Don’t scrap your oven without considering this cost effective, environmentally responsible alternative!

Some example part numbers are: 205C2191P002 WB20K5008 WB20K5063 WB20X10005 which are used in a variety of GE ovens similar to these models: JCTP16 JKP17 JKP18 JKP44 JKP45 JKP55 JKP54 JKP56 JTP16 JTP17 JTP18 JTP44 JTP45 JTP55 JTP56 ZEK734 ZEK736 ZEK737 ZEK754 ZEK755 ZEK756 ZEK757 and many others.

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Categories : Oven
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Nov
03

Random Computer Crash

Posted by: fixyourboard | Comments (0)

One of our FixYourBoard workstations started wigging out yesterday. The symptom was that occassionaly you could see one of the screens start to waver slightly, usually up in the top left corner, or around the cursor, then maybe the 2nd screen would start to do it ever so slightly, then the system would crash and reboot itself.

At first I thought maybe a graphics card problem … until I dug into it.

Here’s what I found. This was not at all obvious until unplugging the power supply from the main board (which naturally was the very last thing I did before ripping out the main board). Well, the problem was obvious.

Fig 1. Main power connector on the motherboard. See the overheated, burned contacts.

f1

Fig 2. Main power plug coming from the power supply. This holds the pin sockets which are actually the culprits. The charred posts on the mainboard connector in Fig 1. above are actually ok, just need cleaned.
f2
Nice!

Easy fix, spliced in a new connector from a spare defunct power supply, cleaned up the posts on the main board … so far it’s passed the stress test … we’ll see after a few weeks.

Root Cause of Failure

… age, stress, heat, fatigue … much like this past summer in Texas!

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Categories : Miscellaneous
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As we sneak up on Thanksgiving no doubt you would like to avoid this scenario: An evening or so before Turkey Day: … you run a self-clean to get ready to roast the big bird … next morning: oh-oh!

Among other things, at FixYourBoard we repair oven controllers. Often the description that accompanies the failed controller starts with “After running a self-clean cycle … “.

Here I will discuss the causes that we’ve seen and what to do about it. But first, here’s an important tip:

Tip: Do not run self-clean a day or two before a big event!

If you have the urge to run self-clean before an important event, RESIST, DELAY! Wait until after the event. Do it when you have adequate time to repair in case it results in a failure.

Understand that, from what I’ve seen, I believe that most of the self-clean induced failures will happen eventually even without help from the self-clean cycle (naturally at the most inconvenient time) but that the high temperature developed during self clean speeds up the failure process. So, only run self-clean when you have enough lead time for a repair job just in case it results in an oven failure.

Error Code Flashing (Error Code Examples Here for Typical GE Electric Oven)

Not to pick on GE, but I read that they invented the self-clean feature, which is very innovative I might add. We repair these controllers often, so I will use their oven as an example. Please be aware that the meaning of the error codes change between manufacturers and models. They are listed in the tech sheet which is taped on the inside of the oven keypad/control panel on most ovens. The discussion here is valid for many models but obviously the details may vary for your specific unit.

F0, F1, F8, FF Errors

GE Control Board Removed from Oven

GE Control Board Removed from Oven

These errors generally mean the control board has failed in one or more ways. F1 is by far the most prevalent. When this happens you need to replace the control board. You may be able to buy a new board or have us (www.fixyourboard.com) repair it (particularly useful if the board has been discontinued by the manufacturer). We have many DIYers who remove their control board and send it in for repair.

Back of Controller

Back of Controller

On some models it is possible that F1 could also be caused by a keypad problem. In this case it will specify in the tech sheet to power down the oven, disconnect the keypad then power the oven back on, wait for a few minutes to see if the error reappears. If the error reappears it is definitely the control board. If not, it is probably the keypad but be aware that F1 usually starts out as being an intermittent fault, then gets more prevalent with time.

F2 Error

This means that the controller has detected, or at least “thinks” it detected an over-temperature condition. While it may not be apparent whether or not the oven actually did overheat, there are two cases to consider:

Case 1: F2 Error is registered and the oven DID actually overheat.

Usually this is caused by the Bake and/or Broil relay contacts welding themselves shut. This may not be as obvious to observe as one would think. Most (not all) ovens have a “Double Line-Break” relay as a safety device. It’s purpose is to disconnect power to the Bake/Broil elements in case of a fault condition. So the oven may still be able to turn itself off, but when it heats it will heat too rapidly and may over-shoot the set point enough to cause an F2 Error. If the oven design has no safety relay then it will be obvious, the power will need to be shut off to kill the heat. If a relay has failed the control board needs to be replaced or repaired.

Now, you may be wondering: How do they protect against a welded relay using another relay in series with the first one? If not, skip this paragraph. Why don’t they both weld themselves shut? The bake/broil relay contacts wear as they are turned on and off due to arcing from the current and voltage in the circuit. The control board makes sure that under normal conditions the “Double Line-Break” is only energized before the Bake/Broil relays and only released after. That way its contacts never switch when current is flowing, except in a fault condition. So if the need to break the circuit occurs, chances are high that the Line-Break relay will still be in good shape.

Note that the temperature required to trip F2 depends on the state of the door lock. If the oven is in a normal cooking mode (door unlocked) the trip point is a little above 550 degrees F. If the door is locked, the trip point is raised to slightly above the maximum expected self-clean temperature.

Case 2: F2 Error is registered but the oven DID NOT overheat.

This is caused by a failure somewhere in the temperature sensing circuit which consists of the temperature probe, its wiring connections and the measuring circuit on the control board.

The first thing to check it the temperature sensor. Unplug it from the control board and measure its resistance at room temperature. If it comes in near 1100 ohms, chances are, your sensor is fine.

Even though the sensor itself is fine, we sometimes see a problem caused by oxidation of the connector pins causing a higher than normal resistance, which makes the controller think the oven is hot. In this case they need to be cleaned, re-tensioned or replaced. This oxide build up can be accelerated by the high temperature self-clean operation.

If the sensor and connections check out then the problem is in the measuring circuit of the control board. Again, it can be sent in for repair or replaced.

F3 and F4 Errors

F3 means the controller has detected an open circuit in the temperature sensor path. Usually this is an extreme case of the causes of F2, and may accompany it.

F4 is a shorted sensor. Look for pinched leads or scraped insulation on the wires going to the temperature probe.

F5 Error: Door Lock Failure

Sometimes the oven fails leaving the door in a mechanically locked condition. I will defer to my colleagues who make service calls to comment on some tricks to fix the mechanics of this. There are two limit switches on the lock mechanism which tell the controller whether the door is open, closed or locked. And, of course the lock motor itself, which is energized by a relay on the control board. This error code means that the limit switches did not register the expected response after a lock motor operation.

F7 Error

The controller has detected a stuck key on the keypad. Push each key followed by cancel to check if the keypad is functioning. You should hear a beep or see a function change (with the exception of up/down arrows, they need a time or temperature setting function first) for each key. Sometimes you can clear a stuck key but this will probably be temporary in which case you should be thinking about a new keypad.

Other symptoms of control board failure

We see two frequent board failures that don’t throw error codes.

First is where bake or broil modes will start but the oven will not come up to temperature. But first check the temperature probe and the elements themselves as they can cause a similar symptom. The telltale sign is if the temperature displayed by the controller is significantly higher than the actual oven temperature and the probe has checked ok.

Second is a case where bake will start, then about 30 seconds later it will reset itself as if you had pushed the cancel button.

I hope I have shed some light on various oven control board failure mechanisms and symptoms. If you determine that you have a defective control board, and particularly if it has been discontinued or made obsolete by the manufacturer, we hope you will give us a chance to fix it for you at FixYourBoard. We like to keep this stuff out of the landfill and save you some money to boot. In a future blog I’ll provide some tips on removing and replacing control boards.

Thanks for reading and have a safe and happy Thanksgiving.

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Categories : Oven, Range, Stove
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At FixYourBoard we repair a lot of GE fridge control boards with various component failures but there is one failure mode that we see often. This turns out to be responsible for a variety of seemingly random intermittent fridge problems that tend to be very hard to diagnose. Well, we came up with a very simple tool and procedure to isolate this problem on-site. It only requires one measurement with a DVM, nothing needs to be disconnected from the controller, only the control board cover panel need be removed.

Here I will describe the problem, how to construct this simple tool for about $3 and 10 minutes of your time, and how to make the measurement. This applies to the wide range of control board part numbers that look similar to this:fig00_motherboard

First: The Problem and The Test Strategy

The motherboard contains a 13.5 Vdc power supply that powers the relays, fans, dampers, etc as well as power to the temperature control board and dispenser board. There is a frequently occuring component failure that causes this power supply to still work fine under light loads, but lose its regulation ability under heavier loads. So suddenly, depending on the state of the fridge and what devices the motherboard is trying to energize, things go from working fine to … not so good … or major failure.

The test strategy is to make a voltage measurement on the connector (J4, pins 2-3) that supplies 13.5 Vdc to the other boards, AND TO DO SO UNDER FULL LOAD.

Next: The Test Load Device

Measure the voltage with a 25 ohm/10W shunt load to ferret out the problem (keep reading to see how to make the shunt load). A good board will see less than a few tenths Volt droop on this supply under load. A defective board will see a large drop in voltage (several Volts) when applying the load.

To be clear: If you see a supply voltage less than about 13.3 Volts under this condition then the motherboard has a problem. If the supply holds up under load, then the supply is good, but there could still be other problems with the motherboard. In a future blog I will deal with this. This is a quick NO-GO test.

If you think the supply may be bad but it’s not obvious, then also do a no-load measurement to check the difference. There should less than a few hundred millivolts difference between no-load and full load.

How to Contruct the Test Load

Here we build a 25 ohm, 10 Watt shunt load that plugs into the standard 3/4 inch spaced banana jacks on most DVMs. (OK, not all DVMs use this standard jack spacing, in which case you can add some short banana patch cords, or get a better meter). Following is a sequence of images showing how to construct the load, along with part numbers from www.mouser.com.

fig01_componentsfig02_hook_resfig03_hook_res2fig04_hook_res3fig05_hook_res4fig06_hook_res5fig07_hook_complfig08_testleadfig09_leads+shunt

Last: Where to Measure

Backprobe connector J4 as shown below (the 2nd and 3rd pins from the edge). This is the 13.5 Vdc power supply to the other boards.

fig10_j4

Summary

  • Backprobe the 13.5 Vdc supply on the connector J4, between pins 2 and 3 without the test load
  • Record the actual voltage (usually around 13.5 to 13.6 V)
  • Plug in the test shunt load between your meter and probes
  • Backprobe the same points and record the voltage under load
  • If you see more than a few tenths of a volt drop under load, then the motherboard has a problem
  • We can repair the control board for you at FixYourBoard
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Categories : Refrigerator
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